1. Introduction
At Chery Autos, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Data We Collect
We may collect the following types of personal data:
- Full name
- Email address
- Phone number (including WhatsApp)
- Billing and delivery information
- Payment-related information (processed securely via third-party providers)
- Communication data (messages, inquiries, support requests)
We only collect data necessary to provide our services.
3. How We Use Your Data
Your personal data is used for:
- Processing vehicle orders and deliveries
- Managing payments and agreements
- Communicating with you (updates, support, offers)
- Improving our services and customer experience
- Complying with legal obligations
4. Legal Basis (GDPR Compliance)
We process your data based on:
- Your consent
- The performance of a contract
- Legal obligations
- Legitimate business interests (service improvement, security)
5. Data Sharing
We do not sell your personal data.
However, your information may be shared with:
- Logistics and shipping partners
- Payment providers
- Legal or regulatory authorities (if required)
All partners are required to handle your data securely.
6. Data Retention
We keep your personal data only for as long as necessary to:
- Fulfill the purposes described above
- Comply with legal and accounting obligations
7. Your Rights (EU GDPR)
As a user in Europe, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to data processing
- Request data portability
- Withdraw your consent at any time
To exercise your rights, contact us at:
📧 services@chery.autos-empire.com
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
9. Cookies
Our website may use cookies to improve user experience and analyze traffic. You can manage or disable cookies through your browser settings.
10. International Transfers
Since our services involve operations between China and Europe, your data may be processed outside the European Economic Area (EEA).
We ensure appropriate safeguards are in place to protect your data.
11. Updates to This Policy
We may update this Privacy Policy at any time. Any changes will be published on this page.
12. Contact
If you have any questions about this Privacy Policy or your data, please contact us:
📧 services@chery.autos-empire.com