Los siguientes puntos son respuestas a preguntas frecuentes de nuestros clientes. Para evitar llamadas abusivas, lea atentamente los términos y condiciones y tenga claro qué desea comprar antes de contactarnos. Nuestros asesores le redireccionarán a esta página si llama con una pregunta que ya haya sido respondida aquí.
Yes, Chery Autos offers a flexible payment solution for vehicles priced under $5,000. Customers can pay up to $4,000 before delivery, and the vehicle will be delivered accordingly.
The remaining balance of $1,000 must be paid within one month after receiving the vehicle. A signed agreement is required to confirm the client’s commitment to complete the payment within the agreed timeframe.
For vehicles priced above $5,000, Chery Autos provides partial financing to make the purchase more accessible.
Customers are required to pay 60% of the total vehicle price upfront, while Chery Autos covers the remaining 40%. The financed balance is then repaid under agreed terms between the client and our company.
This solution allows clients to access higher-value vehicles with reduced financial pressure.
Yes, Chery Autos offers special discounts for customers purchasing two or more vehicles. This offer is particularly beneficial for businesses, resellers, or clients looking to import multiple cars.
The final discount depends on the number of vehicles and the total order value.
Delivery to Spain and Portugal is charged at a fixed rate of €300.
The estimated delivery time is approximately 5 days.
Please note that delivery fees are to be paid upon receiving the vehicle.
Each vehicle delivered by Chery Autos includes all essential documents required for legal use and maintenance:
- Official Green Card (Insurance Certificate)
- Certificate of Conformity
- Technical Inspection (Roadworthiness Test)
- Manufacturer Maintenance Manual
- Maintenance History Invoice
Yes, all administrative fees are already included in the price displayed on our listings. There are no hidden costs related to documentation or processing.
Yes, all our vehicles come with a warranty ranging from 6 to 48 months, depending on the specific vehicle and its condition.
- Proof of identity
- Proof of address (electricity, telephone, or gas bill)
- Payslip (if employed)
- Pay statement (if self-employed)
- Bank accreditation (Kbis extract)
Accessible to individuals with banking restrictions and retirees. A 10% deposit is required. The remaining 90% is payable over 6 to 84 months.
To submit your financing application, please visit the dedicated page and submit it.
When you purchase a vehicle, once it arrives at our fleet, it undergoes a thorough inspection by a professional mechanic, covering at least 100 checkpoints, and even more depending on the brand's used vehicle labeling requirements. Furthermore, each vehicle is prepared by certified designers in terms of bodywork, mechanics, and aesthetics before being delivered to our facility. Deliveries are made using a specialized conveyor belt that handles hundreds of vehicles each month. Upon delivery, as the vehicle leaves our logistics park, an initial assessment is performed. A second assessment is conducted with the customer at the final handover. This ensures that you receive exactly the vehicle you ordered.
A turnkey quote is prepared for the order and signed by both parties. A 10% deposit is then paid by credit card or bank transfer to the company's account to ensure traceability and allow for cancellation in case of non-delivery. For cash payments, 90% (including VAT) will be transferred on the day of delivery, as indicated on the purchase order. With a payment plan, the remaining 90% is paid in installments over 6 to 84 months.
Exercising the right of cancellation under the above conditions will result in a refund of the amounts paid by the customer on the order form (hereinafter, "refund") within 14 days of receiving the cancellation form.
The refund resulting from the order cancellation will be made by bank transfer or check, with the customer's consent.
No es posible ver el vehículo ni probarlo antes de realizar su pedido, ya que no todos los vehículos de nuestra página web se muestran en nuestro concesionario. Trabajamos con otros concesionarios que también ofrecen vehículos a la venta. Se trata de una compra en línea. Es imposible transportar el vehículo por toda Alemania sin un compromiso de compra. Sin embargo, le proporcionamos la mayor información posible sobre los vehículos de nuestra página web para que pueda tomar su decisión en las mejores condiciones posibles. También dispone de una garantía de devolución de 14 días, durante la cual puede devolver el vehículo si no está satisfecho. Al final de nuestros términos y condiciones encontrará referencias sobre nuestra empresa.